Product: Umass Memorial Medical Center Customer Care Clear all filters (0 of 6 reviews match)
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I hate ER’s/hospitals to begin with, so I was in A LOT of pain just to go. I Twisted my ankle. I couldn’t walk on it at all, and it was totally swollen. After almost 4 hours in the waiting room I was taken back. Sent for X-rays, and after another 5 hours, they still...
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Umass Memorial Medical Center Customer Care
#1304571
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UMass Memorial Medical Center - Billing issue
My family and I have been patients @ Tri-River Family Health for over 18 years. I love this facility and have never had any issues until now. Recently UMass has moved in and many changes have occurred. 1) Two of my daughters doctors left the practice. We had to start...
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Umass Memorial Medical Center Customer Care
#1252358
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I Was running 5 minutes late for my appointment due to traffic on Lincoln St.I called the office to tell them I was just outside the building, the clerk on the phone said to hurry as they had a strict 5-minute late policy. As I told her I had just walked through the...
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Umass Memorial Medical Center Customer Care
#1127661
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Filiberti, Ariel was very rude and professional how are you going to tell someone that is decision on the decisions of the family member she calls it a family issue. How dear she offend me like this in a way that is unprofessional and on top never give us the results...
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Umass Memorial Medical Center Customer Care
#1110647
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Umass Memorial Medical Center Customer Care Review

Terrible experience at UMass children's ER. My daughter tried to commit suicide so I brought her in. They kept her in the middle off hall for 3.5 hours. We saw opened rooms but they just had her lie in the hall. Still waiting as I type this and still in the hallway. My daughter commented, I must not be important if they leave me in the hall. Poor service.
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Umass Memorial Medical Center Customer Care
#1001880
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Umass Memorial Medical Center Customer Care Review

HORRIBLE!!! Waited more 4hours in the ER waiting to get called in. When askin the check in staff how much longer, they kept saying "3 more people"... Those 3 people went in, I went to ask and they said "oh it's still 3 more people". Never again!
1.3
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Umass Memorial Medical Center Customer Care
#910796
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